Patient Journey & Behind the Scenes Hybrid Workshop
Course Guidlines and Timing:
- The course will be Hybrid (online through Zoom or onsite in AOS Center in Riyadh ) and the participant can choose wither to attend online or onsite.
- The time of the course: 08:00 AM - 03:00 PM
- The Zoom link and attending details will be sent to the participant a day before the course.
X clinic will be explaining the healthcare provider professionals functions and their impact on patient journey, including:
What are the challenges through patient journey and their solutions?
What are the challenges through HRCM journey and their solutions?
- To understand Health Revenue Cycle Management (HRCM) terms and components in parallel to patient journey and its impact
- To understand HRCM and patient journey challenges and solutions
- Improve Healthcare revenue cycle best practices
- Improve patient satisfaction
- Improve rating of patients experience
- Increase count of patient census and Increase revenue
- All healthcare organization professionals
- Frontliners and Insurance team